Banks Adopting New Tactics In View Of Recent Court “Winâ€
While a judge in Birmingham recently unexpectedly ruled in favour of Lloyds TSB in a case regarding the repayment of bank charges, this has not set a legal basis for all outstanding cases. However, it appears that the banks have ignored the fact this was only one case, and there is an ongoing Government review, and are quoting the ruling in what many see as scare tactics towards outstanding claimants.
While officially the banks are denying the use of such scare tactics, and are merely “pointing out the facts to customersâ€, it seems to be working with many customers looking to withdraw their claims or settle for lesser figures. Customers from banks such as Abbey, Clydesdale, HSBC and the Royal Bank of Scotland have come forward with stories of high handed scare tactics, although these have been refuted by the industry.
Until we receive some kind of formal ruling which can be used in the highest court of the land, the rumours and scare stories will continue to circulate. The fact is that while the recent ruling was disappointing, and genuinely unexpected, it does not have any relevance for future cases. The basis of ongoing claims has not altered in any way, and in some instances the recent actions by the banks have hardened customer resolve.
* We have been covering the high profile case of Tom Brennan against NatWest and while still unresolved, a ruling is due any day now.
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